The most important thing to keep in mind is that people learn and communicate differently:
- Auditorally, or
- Kinesthetically (hands-on).
I'm, primarily, an auditory communicator and learner. My second choice is to do things kinesthetically. I do not like PowerPoint presentations, brochures, charts, or graphs. I'm simply not visual. If you toss a bunch of pictures at me, I'm not going to enjoy my training--or learn as quickly or as completely--as I would if material is presented to me during conversation or a hands-on exercise.
If you're a trainer, don't make the mistake of believing your trainees will learn if they listen to you, or do things the way you do them. The primary responsibility for a learning experience lies in the hands of the trainer--the person with the superior level of knowledge in the area in question. In order to be effective as a trainer, you need to communicate in a style your trainee receives ... and understands.
What are some of your biggest challenges when it comes to training ... either as a trainer OR as a trainee?