Sunday, August 7, 2011

How do YOU do it? - Book Giveaway

I'm working on a project that involves the development, writing, and presentation of three customer service webinars. Of course, I know how I've done certain things in the business world during the past 30+ years.

But I'm wondering how YOU do certain things.

If you make a comment and share details about how YOU do one or more of the following, your name will be entered a giveaway for a free copy of Taking the Mystery Out of Business: 9 Fundamentals for Professional Success. Your name will be entered for each question you address in your comemnt; so yes, if you comment on each of the three questions, your name gets entered three times.

Here's what I want to know:
  1. What's the single biggest time-waster you face during your work day ... and how have you managed to overcome it?
  2. How do you manage to stay current in your business industry? Specifically, I want to know the challenges you face with inforamtion overload and what techniques you use to hone in the most beneficial resources to keep yourself current and up-to-date.
  3. How do you successfully manage the conflicting need of clients, vendors, employers, ... and yourself?
Deadline for your contest entry is 11:59 p.m. on 8/31/2011 I'll announce the winner on 9/1/2011. If you don't want to include your e-mail address in your comment, feel free to email me directly at


  1. I already have this gem of a book (thank you) but I'll share my thoughts:

    #1 & #2 are my biggest problem and my biggest vantage point to develop my business. Data overload is what really wastes a lot of my time. There are times I will veer off track to read blogs, social media streams, and subscriptions in my RSS reader.

    (it's actually how I ended up posting this, in the middle of working on a project)

    Without it, I'm sure I could spend a lot more time DOING. Without it, I wouldn't be able to to keep up with trends and real time happenings.

    For number 3, I'm a bit more systematic. Every morning I (try) to list out all my to-do tasks into my task management software. Keeping a running bucket of to-do's and then reviewing them in the morning and placing them into specific categories has proven to work well.

    For my blog, drafting a bunch of different ideas at once and then scheduling them out, is also super effective.

  2. Thanks, Matt, for sharing. Like you, I find the To-Do list a valuable tool. I try to draft a lot of items at once and then schedule them for release, but find that a tremendous challenge sometimes.

    Veering off-track is a common problem. Personally, I find so many things interesting and am easily distracted. It's why I have to shut down my Outlook when I write!